• Transform your customers into your own ambassadors

  • Transform your customers into your own ambassadors

  • Transform your customers into your own ambassadors

  • Transform your customers into your own ambassadors

Welcome to Premier Marketing Management

PMM is an independent regional market research consultancy company, based in Dubai and established in 2010 with a vision to provide premium research and fieldwork services. We can help your business rise to the highest standards of performance and achieve overall customer satisfaction. We believe in the value of building long-lasting quality customer relationships, which are not based on one-purchase view only. Our mission is to deliver  accurate and insightful market results.
We focus on both the consumer and staff experience, as well as the management, ensuring top quality at every stage of each of our projects. We have more than 2000 Mystery shoppers currently registered on our database from different nationalities and age groups, including the entire GULF region. Our projects cover the UAE, Saudi Arabia, Oman, Kuwait, Qatar, Bahrain, Jordan, Lebanon and in the future even more.

Core Services

Mystery Calling
Customer Satisfaction Survey
Staff Satisfaction Survey
Create a Demand
Price and Merchandise Audits
Qualitative Research
Location & Customer Analysis
Brand Positioning

Industry Sectors

Become a Mystery Shopper?

Mystery Shopping – It is a great way to bag complimentary products, watch movies, have free meals and get paid for it!
Get paid to shop and dine out. If this piques your interest then get in touch as we are looking for helping hands to assist us in our projects.
Please register by filling an online application on our website www.pmmc.ae and one of our team members will contact you.

Learn about Registration

5812 Reports


2056 shoppers


Our Mystery Shopping project with Premier Marketing was very successful. The team is very professional and gave us valuable feedback to ensure an authentic result for the project. The results were presented professionally and recommendations were useful in identifying improvement areas. Great work by Ana, Angela and the entire team that worked in the background!

Marketing team


My restaurant is full with satisfied guests, because I am learning about them, but also I am learning about my staff so the same mistakes will not happen again. PMM team works hard on giving us good reports with good recommendations on  how to solve or predict what we do not want for our business.

Sakher Al Shawa

Café La Najjar

We believe in thinking Big. Mystery shoppers are helping us to see what we want to avoid in the future and what we want to become. PMM thank you for helping us in achieving this.

Sakher Al Shawa

Modern Antiques

We believe that the mystery shopping program with Premier Marketing has helped our locations pay attention to the smallest details the customers are looking for, hence, the result was increased customer satisfaction and revenues

Nancy Nouaimeh, AVP- Quality, Safety & Performance Excellence

Abela &Co

In PMM employees are highly attentive to their clients and provide excellent services. The company is flexible in altering and customizing reports to fits their client requirements. We didn’t face any difficulty while dealing with them and in return we are highly committed to continue our business relation with PMM

Manar Wahba, HR & Admin Manager

H2 Fashion L.L.C

A world class mystery shopping company that conducts exceptionally detailed visits to ensure nothing is overlooked.

Amran Iqbal, CEO

La Moda Sunglasses

I strongly recommend Premier Marketing Management team for their  prompt and positive approach, qualitative and  flexible reports & great communication skills. I wished to work with such an excellent partners.

Ghenwa AL NSEIR, Retail Division Manager

We have used Premier Marketing for all our mystery shopping services for nearly a year and I would like to thank them for their efficient and hard work in their services.
We recommend Premier Marketing as an expert in mystery shopping services and we look forward for a long business relation with them.”

Kamel Shabaan, BD Manager

Brands International

Mystery shopping provided by PMM Company help us to improve our customer service standards and was part of our strategy to win award and to win customer's hearts.

Saleh Al Shawa, General Manager

Al Jaber Optical

PMM valuable insights helped us elevate our services across all our stores and ultimately achieve higher customer satisfaction

Fahed Ghanim, General Manager